Last updated: March 2024

Alice Morgan Acupuncture is committed to protecting the privacy and confidentiality of my patients' personal information. This privacy policy outlines how I collect, use, and safeguard your information when you visit our clinic or use my services, including my online booking system provided by Cliniko.

Collection of Personal Information:

I may collect personal information from you when you schedule an appointment, complete intake forms, or communicate with me via phone, email, Instagram, Facebook, or our website. This information may include your name, contact details, date of birth, health history, and payment information.

Use of Personal Information:

I use your personal information to provide you with high-quality acupuncture services, including appointment scheduling, treatment planning, and communication regarding your care. I may also use your information for administrative purposes, such as billing, record-keeping, and improving my services.

Disclosure of Personal Information:

I will not disclose your personal information to third parties without your consent, except as required by law or as necessary to provide you with the services you request. For example, I may share your information with healthcare providers involved in your treatment or with insurance companies for billing purposes.

Security of Personal Information:

I take reasonable measures to protect the security and confidentiality of your personal information. This includes using secure electronic systems, restricting access to your information to authorised personnel only, and implementing physical and technical safeguards to prevent unauthorised access, use, or disclosure.

Privacy Policies of Third-Party Providers:

• Stripe: I use Stripe as our payment processor. The collection and processing of your payment information through Stripe are subject to Stripe's privacy policy. You can review Stripe's privacy policy.

• MailChimp: I use MailChimp to manage my mailing list and send promotional emails. Your email address and other relevant information may be stored and processed by MailChimp in accordance with their privacy policy. You can review MailChimp's privacy policy.

• Cliniko Booking System: My online booking system is powered by Cliniko, a trusted provider of practice management software for healthcare professionals. When you schedule appointments through Cliniko, your personal information may be stored and processed securely by Cliniko in accordance with their privacy policy.

Mailing List:

I may occasionally send promotional emails or newsletters to my patients about upcoming events, special offers, or other relevant information. If you would like to subscribe to my mailing list, please let us know. You may unsubscribe from my mailing list at any time by clicking the unsubscribe link in the emails or contacting me directly.

Access to Your Information:

You have the right to access, update, or correct your personal information held by me. If you would like to review or make changes to your information, please contact me directly.

Changes to this Privacy Policy:

I may update this privacy policy from time to time to reflect changes in my practices or regulatory requirements. I encourage you to review this policy periodically for any updates.

Contact Me:

If you have any questions or concerns about my privacy practices or this privacy policy, please contact me here.

By using my services or visiting my clinic, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.